Privacy Policy

Last Updated: June 23, 2026

J & J Roofing Co. (“J & J Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://jandjroofing.com/, contact us, request an estimate, subscribe to updates, or otherwise interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Street address, city, ZIP code, or service location
Project details or roofing service needs
Messages submitted through contact forms, quote forms, newsletter forms, or email
Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visit
Referring website or search engine
General location information, such as city or region
Website interactions, such as clicks, page views, and form activity

This information helps us understand how visitors use our website and improve our services.

2. How We Use Information

We may use the information we collect to:

Respond to inquiries and estimate requests
Schedule inspections, consultations, or roofing services
Provide customer service and follow-up communication
Improve our website, services, and user experience
Understand how visitors find and use our website
Send updates, newsletters, or marketing communications when permitted
Protect the security and integrity of our website
Comply with legal obligations
Prevent spam, fraud, abuse, or unauthorized activity

We do not use website form submissions to sell personal information.

3. Contact Forms and Estimate Requests

When you submit a contact form, quote request, inspection request, or similar form on our website, we collect the information you provide so we can respond to your request.

Submitting a form does not create a contractor-client relationship until services are agreed upon separately. Please do not submit sensitive personal information through our website forms unless necessary for your roofing inquiry.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, or similar technologies to help the website function, improve performance, analyze traffic, and understand visitor behavior.

Cookies are small files placed on your browser or device. They may help us:

Remember website preferences
Understand how visitors use our site
Improve website speed and performance
Measure marketing or search performance
Protect the website from spam or misuse

You can usually adjust your browser settings to block or delete cookies. However, some parts of the website may not function properly if cookies are disabled.

5. Google Site Kit, Google Analytics, and Website Analytics

Our website may use Google Site Kit and related Google services, such as Google Analytics and Google Search Console, to help us understand website traffic, search performance, visitor behavior, and website performance.

These tools may collect information such as:

Pages visited
Time spent on the site
Browser and device type
Approximate geographic location
Referral source
Search performance data
Interactions with website content

Google may use cookies or similar technologies to collect and process this information. We use this information to improve our website, better understand visitor needs, and evaluate the effectiveness of our online presence.

You can learn more about how Google uses information from websites and apps that use its services by visiting Google’s privacy resources.

You may also control or limit certain tracking through your browser settings, cookie preferences, Google account settings, or available opt-out tools.

6. Third-Party Services and Links

Our website may include links to third-party websites or platforms, such as social media profiles, review platforms, or external resources. These third-party websites are not controlled by J & J Roofing.

If you click a third-party link, that website may collect information according to its own privacy policy. We encourage you to review the privacy policies of any third-party websites you visit.

7. Newsletter and Email Communications

If you subscribe to our newsletter or request updates, we may use your email address to send roofing tips, company news, promotional updates, or other relevant information.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.

We may still send non-marketing communications related to your inquiry, service request, appointment, estimate, or customer relationship.

8. How We Share Information

We may share information with trusted service providers who help us operate our business and website, such as:

Website hosting providers
Email or form delivery services
Analytics providers
Marketing or advertising service providers, if used
Security or spam-prevention tools
Customer communication platforms

These service providers are only permitted to use information as necessary to provide services to us.

We may also disclose information if required to:

Comply with applicable laws, regulations, legal processes, or government requests
Protect our rights, property, safety, customers, or website users
Prevent fraud, security threats, or misuse of our website
Enforce our website terms, policies, or agreements

9. Do We Sell Personal Information?

J & J Roofing does not sell personal information submitted through our website forms.

Some analytics or advertising technologies, if enabled, may be considered a “sale” or “sharing” of personal information under certain privacy laws because they may involve cookies, identifiers, or behavioral data. Where required by law, we will provide appropriate notice and options to manage these preferences.

10. California Privacy Notice

Because J & J Roofing serves customers in California, California residents may have certain privacy rights under applicable California privacy laws.

Depending on your relationship with us and the information involved, you may have the right to request:

The categories of personal information we collect
The purposes for collecting personal information
The categories of third parties with whom information may be shared
Access to personal information we maintain about you
Correction of inaccurate personal information
Deletion of personal information, subject to legal exceptions
Information about whether personal information is sold or shared
The ability to opt out of certain uses of personal information, where applicable

To submit a privacy request, please contact us using the contact information listed below.

We will not discriminate against you for exercising your privacy rights.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us and we will take reasonable steps to remove the information.

12. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no website, internet transmission, email, or electronic storage system is completely secure.

Please use caution when submitting information online.

13. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, complying with legal obligations, resolving disputes, and improving our website.

14. Your Choices

You may choose not to provide certain information, but this may limit our ability to respond to your inquiry or provide services.

You may also:

Disable or delete cookies through your browser settings
Use browser privacy tools or extensions
Unsubscribe from marketing emails
Contact us to request access, correction, or deletion of certain personal information
Adjust available cookie or consent preferences, if provided on the website

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

J & J Roofing Co.
1485 Lincoln Ave.
Pasadena, CA 91103

Email: Mike@jandjroofing.com
Website: https://jandjroofing.com/
Phone: 877-7MY-ROOF